All ideas

Since new protocols have been established for contacting customer service, have the customer service email automatically populated in the contact field.

Selectors would like the ability to exclude certain publishers when searching in GOBI

Our library is digital first so would appreciate a default setting to avoid having to filter to ebook for every title search.

Often we want to be able to buy a license to a multi-user ebook for an older backlist title, perhaps a classic, perhaps just something that somebody wants to use in a course. I'd like to have an option to "request multi-user ebook license" where I...

I would like to be able to limit large result sets to publisher.

Gobi now maintains its own entire "database" called Gobi Ebooks, in EDS. But it doesn't include the edition #s. Especially in STEM/Med fields, there are lots of editions and patrons often ask for a book by its edition #, not its pub year (along wi...

Gobi recommends automated workflows based on firm ordering or recommends titles to add to DDA based on triggers.

Can credit memos be EDI'd? And technical invoices?

Gobi now sends over to EBSCO eadmin HLM the info to "select" the book when purchased. However, the info sent over does not include the particular license model (eg 1U, UU, etc.). We would like to be able to customize this process so that the licen...

Gobi sends us open order status reports with an attachment that ends ".dat". That has no meaning at all to anyone's desktop software and just causes problems. Further, the most common format usable for this kind of data is NOT offered as an option...